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Welcome to The avoidmiddleman.com , one of the World's largest online business store. We hope that once you have browsed our shop you too will join the growing group of regular visitors that come back again and again for up to date information on products, news and the latest developments in specialist areas.
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We really are here to provide you with the best possible service and the most informative site and welcome any feedback on our site or service that you may have so do feel free to let us know your thoughts or suggestions. You even have the opportunity to put your own product reviews online! Other people can read and reply to your reviews, so get a discussion going!
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If this is your first visit to the avoidmiddleman.com, you probably have some questions you would like answered! Here are a few of the most frequently asked questions regarding our site. Simply click on any of the links below to to find out more information on how to get the best out of the business store.
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How Do I Create A New Account?
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Creating an account with us, enables us to personalize all your transactions on avoidmiddleman.com shopping. However, you do not need to create an account or register with us before shopping. Once you confirm the order during your first purchase, you will be prompted to register yourself and provide us with your personal details.
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How do I change my personal details?
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You can change your personal information like email ID, login password, mailing address, etc. as per your convenience. To make the changes, log into your account and select the option 'Account Details' and then click on the 'Submit' button. Once the changes have been done, click on the 'Save Changes' button. The 'Reset' button will clear the contents of all the fields.
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How do I shop?
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How to shop @ avoidmiddleman.com
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Step 1:
After selecting the item of your choice, click on 'Buy ' link provided next to the item details. You can Remove or Change the quantity of any item in your bag by clicking onto the link 'Update' which is on the right hand side of the shopping bag.
Step 2:
After adding all the items you wish to purchase, click on the link 'Proceed to Next Step'. If you are a first time shopper, you will have to register with us by creating a new account and filling in the personal information in the fields provided. If you are a repeat shopper, you will have to log in using your login name and password.
Step 3:
After adding all the items you wish to purchase, click on the link 'Checkout' if it is a product purchase or click on the link 'Send to the Above Address'. While confirming the order you have to choose the preferred payment option and then click on the link 'Complete Your Order'
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What is a shopping bag?
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The shopping bag is a virtual carry bag that displays the number of items you have chosen to purchase along with the total purchase amount. This is displayed as a small window located at the left-hand top corner of your webpage. This window also provides links to view the details of the items you have chosen - 'View Details and to confirm your purchase 'Checkout'.
You can update your order by adding / removing items, etc. in the shopping cart once you click on the link ' Details'.
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How do I update an order?
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You can make the following changes to your current order in the shopping cart:
- Add/deduct the quantity - To add or deduct the quantity of a particular item, click in the box where the 'Quantity' is mentioned, change the quantity and click on the link 'Change Quantity'.
- Delete an item - To delete an item from the shopping cart, click 'Remove' option to delete that item.
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What are the different payment options available?
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- For International Users
- Credit Cards including Visa and MasterCard
- American Express and Diners Card
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Do you deliver worldwide?
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All items in our Music Shop and Books Shop are delivered worldwide using Federal Express service. However, certain books and music titles published in India may have restrictions (placed by publishers) that allow us to make delivery only within India- this information is placed next to each title.
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How is my order delivered to me?
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Our logistics partners will attempt delivery of the items thrice. Incase the delivery is not executed during these three attempts, due to a wrong address or the recipient being unavailable / premises being locked, the customer shall still be charged for the order.
In case of perishable items, the delivery will be attempted only once due to the nature of the item.
Please note that the delivery of the items will not be attempted on Sundays or on any public holidays due to unavailability of courier service
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What is the lead time for delivery?
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Orders from avoidmiddleman.com Shopping are delivered quickly anywhere in the world, by courier through our logistics partners. Subject to the availability of stock, our minimum lead-time for delivery of any product is as follows:
Within India: 3 - 4 working days
International: 7 - 10 working days
However, different products may have different delivery lead-times depending upon the vendors or the place of shipment. This is mentioned on various webpages. Also, the delivery is not attempted on Sundays and public holidays, since there is no courier service available on these days.
In case there is no courier service to the address mentioned in the order, the order will be cancelled and the same will be intimated to you by email.
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What do I do if my item fail to arrive?
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If your items do not arrive within the time specified above, please contact ammcom@eth.net who will be able to trace the whereabouts of your items through the relevant delivery company.
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When will I get my Items?
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Delivery times vary from one geographical zone to another. The table
below gives an indication of approximate delivery times from dispatch for
different areas.
Please note that some deliveries may take longer than indicated here.
All overseas parcels are shipped by airmail or courier. If your parcel has
been shipped and the time indicated below has passed without it arriving,
please contact customer services who will be able to track the order
through the relevant carrier.
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UK |
Europe (EC) |
Europe (Non-EC) |
USA |
Far East / Australia |
Rest of World |
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Average Delivery time from dispatch |
2-3 Days |
4-6 Days |
4-8 Days |
6-10 Days |
7-14 Days |
6-10 Days |
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How do I search for the product of my interest?
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1. General Search:
You can search for a particular product or a brand using our Search, which is available on each and every Webpage within avoidmiddleman.com Shopping. To search for any product or brand of your choice,
- Enter the keyword in the box. The keyword can either be a product (e.g. t-shirt, necklace, flower, cake, etc.) or it can be brand (e.g. McGrath, Nike, Pantaloon, etc.) or it can also be a title of the book or the music album.
- Select the category that you would like to product to be searched in. This category may either be a shop (e.g. All shops, Music shop, Bookshop, etc.) or it can be a particular product category (e.g. Apparel, Confectionery, Jewellery, etc.).
- Click on the 'Go' link to generate the search results.
The search results will show the first level details of the particular item with a link to view further details for that item and to add the item to your shopping bag.
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How do I get in touch with avoidmiddleman.com for any help?
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For questions or suggestions related to Shopping, you can get in touch with our Customer Support Team by sending an email at ammcom@eth.net and we will be happy to assist you.
You can also get answers to your questions from our Customer Support Team online through Live Chat, which is active 7.30 AM to 11:30 PM IST, Monday to Friday.
Additionally, you can also call us on a 24-hour toll free customer service number - *********,.
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What do I do if my shopping basket will not accept Itemss?
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Does your browser accept cookies? If not, our shopping basket will not work with your browser. We use a cookie to identify you and link you to your personal shopping basket held on our system. Without the cookie we cannot link you with a shopping basket. The best solution is to upgrade your browser to a newer version that does accept cookies, such as Netscape or Internet Explorer.
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What are cookies for?
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At The avoidmiddleman.com we use a 'cookie' system to identify your shopping basket. When you place a book in your shopping basket, a 'cookie' is issued to your computer to define your basket. It holds an ID number that is used to identify your personal shopping basket held in our secure server. The shopping basket holds the titles and details of the product(s) that you have chosen to order. When you reach the check out, our order system takes a look at your cookie, identifies your shopping basket and displays the information on your screen. So you can then confirm your order and we can process it.
Some browsers may not have a cookie facility. To make life easier for our customers, we have a set up a special email address for those who experience problems with the cookie system! If you have any difficulties adding books to your shopping basket send a message to ammcom@eth.net and our technical team will try to solve them for you. Please include as much information as possible in your email, including the type and version number of your browser (details available from the HELP menu on your browser), what you were trying to do when the error occurred and what error message was displayed.
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What do I do if my browser crashes?
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Browsers crash for any number of reasons. We recommend that you restart your browser and attempt to reconnect to the shop. If you have items in your shopping basket, they should still be there. If your browser crashes while you are trying to place an order, it would be wise to check its status by clicking on My Orders to make sure that the order is correct once you get back on to the site.
If you are sure it is only a page on our site that is making your browser crash, send an e-mail to ammcom@eth.net giving the address of the page you are having problems with, any error message you may be receiving, and the name and version of your browser.
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More Help?
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We hope that these pages have enlightened you! However, if you still want more help, contact contact us
Thanks for visiting and come back soon.
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